Learning Zone

 This page will tell you how to welcome the guest when you are at hosting place.

A role play script which will help you in making a complete server. There is a step by step guide for dine-in service.

Handling waiting of customer is the hardest task but when you have polite behaviour and the right strategy it will become so easy to you. 

Why grooming is important in the hospitality industry?  Does grooming mean only well dressed?

 It’s been said that handling people is one of the biggest challenges in the world and the person who can manage their people can manage anything and most of their attempt will succeed. 

when you are going to deliver anything at the door of customer you are presenting your company name there. There are some helpful points for you. 

All points in the sequence which will help you in taking orders on the phone call. Once you will have right command on these all points taking the order will become easier for you.

There are numerous points which you should know as an order taker. It will not be helping you in just your professional life this will be helping you in your personal life as well. 

 In a very simple way, I would say that the process of managing whatever the product we use and we keep for selling is called inventory management. 

 Controlling 100% of wastage cannot be possible but we can do it as much as we can do because it gives a good impact on your profit. Here we are going to talk more about food wastage which is major but there can be the various place where you will have to control the wastage. 

 The briefing is the process of planning which we do for our shift. It is also the detail of what we all have been done for the shift or till yesterday. And what all we are going to do now for our business, for customer satisfaction, for our learning, for smooth operation. With this all, we also define what needs to be improved.  

Many scientists have said it that checklist has an instantaneous impact on proactivity, it helps in handling the time, it enables in retaining the transparency and in keeping the memory it additionally enables to consciousness at the important work.